Order your VanMoof E-Shifter here
Shipping and delivery times
We ship all of our products internationally using UPS. If you order is paid for before 14:00 we will ship out your order the same day. Shipments are processed every working day from Monday until Friday.
Please be aware that if you are ordering from outside out of the European Union you will face local taxes (VAT) and import handling charges. This usually amounts to around € 50,- and needs to be paid to UPS.
Estimated shipping duration
- Netherlands: 1 working day
- Germany: 1-2 working days
- France: 1-2 working days
- Other continental EU countries: 1-3 working days
- United Kingdom: 2-4 working days
- United States: 2-5 working days
- Others: 2-5 working days
If your country is not listed as an option while ordering, please contact us through the WhatsApp button in the bottom right or firstname.lastname@example.org so we can figure out the shipping costs and add it to our system.
We offer 6 months of full warranty on our VanMoof e-shifter products. In case your refurbished e-shifter breaks again, send it back to us and we will replace it with another refurbished e-shifter.
We offer two options for trading in your e-shifter;
- Receive 3 months of extended warranty on the refurbished e-shifter
- Receive € 20,- for your old part
You can pick which option you want if and when sending your broken E-Shifter back to us.
We support the following payment methods
If you cannot pay using one of these payment methods, reach out to us and we can investigate adding a payment option which works for you.
Step 1: Remove the rear wheel:
Step 2: Replace the E-Shifter
Step 3: Install the rear wheel back onto the bicycle