VanMoof S3 / X3 E-Shifter broken? Error 44?

Is the E-shifter of your VanMoof e-bike broken and/or do you have an Error 44 appearing on your display? And changing gears is no longer possible? We can fix it for you!
We currently have a limited supply of refurbished E-Shifters for your VanMoof S3 or X3 which we can ship worldwide.
It is also possible to make an appointment to do have your E-Shifter swapped while waiting at our location in Utrecht.
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We promise
  • A fully functional refurbished E-Shifter
  • Fast shipping using UPS, reaching most of the world within days
  • 6 months of warranty

Order your VanMoof E-Shifter here

Refurbished VanMoof S/X3 E-Shifter

€ 165,00 per unit

The displayed price is the price paid when exporting outside of the EU to United States

Swap your VanMoof S/X3 E-Shifter at our service-point in Utrecht, NL

€ 249,00 per unit

The displayed price is the price including Dutch VAT.

Shipping and delivery times

We ship all of our products internationally using UPS. If you order is paid for before 14:00 we will ship out your order the same day. Shipments are processed every working day from Monday until Friday.

Please be aware that if you are ordering from outside out of the European Union you will face local taxes (VAT) and import handling charges. This usually amounts to around € 50,- and needs to be paid to UPS.

Estimated shipping duration

  • Netherlands: 1 working day
  • Germany: 1-2 working days
  • France: 1-2 working days
  • Other continental EU countries: 1-3 working days
  • United Kingdom: 2-4 working days
  • United States: 2-5 working days
  • Others: 2-5 working days

If your country is not listed as an option while ordering, please contact us through the WhatsApp button in the bottom right or so we can figure out the shipping costs and add it to our system.


We offer 6 months of full warranty on our VanMoof e-shifter products. In case your refurbished e-shifter breaks again, send it back to us and we will replace it with another refurbished e-shifter.

Trade-in program

We offer two options for trading in your e-shifter;

  • Receive 3 months of extended warranty on the refurbished e-shifter
  • Receive € 20,- for your old part

You can pick which option you want if and when sending your broken E-Shifter back to us.

Payment methods

We support the following payment methods

If you cannot pay using one of these payment methods, reach out to us and we can investigate adding a payment option which works for you.

Installation instructions

Step 1: Remove the rear wheel:

Step 2: Replace the E-Shifter

Step 3: Install the rear wheel back onto the bicycle